Legal

Privacy Policy

Last updated 17 August 2026

This policy describes how PILOT2KID (“we”, “us”) handles personal information when you visit our storefront, create an account, license music, or contact support. It is a working storefront notice — not a substitute for counsel in your jurisdiction.

1. Who we are

PILOT2KID operates a digital music marketplace for royalty-free tracks, previews, and single-project licenses. Questions about this policy can be sent through our support page.

2. Data we collect

• Account data — email address, name, and optional billing details you provide at checkout or in your account.
• Transaction data — order identifiers, licensed tracks, license tier, and payment status. Card numbers are processed by Stripe; we do not store full payment card details.
• Usage data — pages viewed, catalog search, preview playback, and technical logs (IP address, browser type) needed to run and secure the service.
• Communications — messages you send via support or custom-composition briefs.

3. How we use data

We use personal data to provide the store (accounts, carts, licenses, downloads), to authenticate you, to prevent fraud and abuse, to send transactional email (receipts, sign-in codes), to understand how the catalog is used, and to improve playback. We do not sell your personal data.

4. Third-party services

We share data with processors who help us operate the store. Hosting, authentication, and database services are provided by Supabase. Payments are processed by Stripe. Email delivery may be handled by our transactional email provider. They may only use data on our instructions. We may disclose information if required by law or to protect the rights, safety, or property of PILOT2KID, our customers, or the public.

5. Legal bases (EEA/UK)

Where GDPR or UK GDPR applies, we process data to perform a contract (licenses and downloads), to comply with legal obligations (tax, accounting), and on legitimate interests (securing the store, understanding how the catalog is used). Where we rely on consent (for example non-essential cookies), you may withdraw it at any time.

6. Retention

Account and license records are kept for as long as your account is active and as needed to document the licenses you purchased. Support tickets and logs are retained only as long as reasonably necessary for security and customer service.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to lodge a complaint with a supervisory authority. To exercise these rights, contact us via Support.

8. Cookies

We use cookies and similar storage as described in our Cookie Policy. Essential cookies are required for sign-in, checkout, and remembering playback preferences.

9. Children

The store is intended for adults and organizations licensing music for production use. We do not knowingly collect personal data from children.

10. Changes

We may update this policy as the store evolves. The “Last updated” date at the top will change when we do. Continued use of the site after an update constitutes acceptance of the revised policy.